Medical Office Assistant/Medical Assistant- Rheumatology Clinic Retail & Wholesale - Opelousas, LA at Geebo

Medical Office Assistant/Medical Assistant- Rheumatology Clinic

Opelousas, LA Opelousas, LA Full-time Full-time Estimated:
$21.
4K - $27.
1K a year Estimated:
$21.
4K - $27.
1K a year Medical Office Assistant/Medical Assistant is responsible for providing day to day support operations for the clinic including managing front and back of office, ensuring high quality customer service and working closely with physicians and staff.
Essential Duties and
Responsibilities:
Interviews patients for case histories prior to appointments Schedule and coordinate appointments and complete appointment reminder calls Assists patients with initial paperwork Maintain patients' health records Verifies insurance coverage and assist with processing billing claims Communicates test results to patients when directed by physician and nursing personnel Greets callers in a friendly, cheerful and professional manner; determines their needs and responds accordingly Utilizes professional telephone etiquette with all callers; answers incoming calls by the third ring Instructs all emergency callers to dial 911; notifies patient's nurse.
Receives and distributes all voice mail and other messages timely.
Routes calls appropriately in accordance with guidelines.
Takes complete and accurate messages.
Maintains call schedule and notifies Manager.
Assists with patient appointment reminder calls as needed.
Acts as patient relations representative by answering patient inquiries within the limits of knowledge and medical practice policies.
Creates new patient accounts and charts as needed.
Updates patient demographic and insurance information in accounts.
Follows confidentiality and security rules when providing patient information.
Distributes mail to specified recipients.
Reports telephone system or telephone line problems immediately to appropriate vendor.
Adheres to OSHA guidelines and participate in safety program.
Performs any other services deemed reasonable by physician or Manager Minimum Qualifications High School Diploma/GED- Required Vocational/Technical Education of Medical Office Assistant/Medical Assistant EMR experience; Experience in Physician practice setting.
Estimated Salary: $20 to $28 per hour based on qualifications.

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